Hvac Lead Follow Up
Heat waves and cold snaps don't wait for business hours. Your team does. We close that gap with an SMS auto-responder that captures the emergency call, qualifies it, and books it before a competitor's voicemail finishes playing.
HVAC is the most time-sensitive home-service category. A homeowner with a 90-degree house calls three contractors in a row. The booking goes to whoever replies first.
Roughly 35–45% of HVAC service calls land outside business hours. Without an automated reply, those leads phone the next contractor in the search results.
Tune-up requests come in casually, then sit. By the time a CSR calls back, the urgency that drove the request has passed.
Replacement quotes ($8k+) routinely sit unfollowed for a week. The contractor who texts "Hey, did you have time to look at the estimate?" on day 3 wins the deal.
Owners typically tell us two things by the end of week one: more morning slots come pre-booked, and Saturday emergency volume goes up because the system catches what voicemail used to lose.
Every form, missed-call and chat enquiry gets a real SMS reply in under a minute. "Hi — sorry your unit died. Where are you located and what's the indoor temp?"
The reply flow asks one short qualifier and routes emergencies to the on-call tech, while routine work goes onto the dispatch board.
Estimates over $4,500 get a soft day-2 and day-5 follow-up. Almost no HVAC contractor does this consistently.
Yes. We send booked appointments into ServiceTitan, Housecall Pro, Jobber and any system that accepts a webhook. We don't rip-and-replace anything.
Yes — the first auto-text asks one short question ("Is this an emergency or routine maintenance?") and routes the lead accordingly. Emergencies ping the on-call tech instantly.
Conservative model on the average $8k replacement ticket: a contractor doing 60 leads/month at 40% unfollowed and 10% recovered close-rate adds roughly $19,000/mo in pipeline. We always recalibrate against your real numbers in the pilot.
Yes. The system is built for spikes — there's no monthly send-cap on our side. The bottleneck during peak is dispatch capacity, not the SMS layer.
Explore how the recovery system applies to neighbouring problems and verticals.
We review your forms, response speed, and follow-up flow the way a homeowner would, then send a short report. No call required.
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