Missed Call Recovery
A missed call from a homeowner with a leak, an outage, or a broken unit doesn't wait. Within 30 seconds they're calling the next contractor on Google. Missed-call recovery is the single most under-rated lift in home-service revenue — and it's the cheapest to install.
Most contractors track form leads and ignore phone leads. But for roofing, plumbing, HVAC and most service trades, the phone still drives a majority of bookable jobs. Every missed call is a small leak that, multiplied across a month, looks like a quiet revenue exit.
Within 30 seconds of a missed call, homeowners are dialing the next listing. A delayed callback the next morning catches almost no one.
Under 20% of homeowners leave a voicemail, and even fewer return your call-back. The auto-text replaces voicemail with a real channel.
Google LSAs, paid search and Yelp calls are the most expensive leads you buy. Missing them is the most expensive way to lose money.
The flow is short and human. The homeowner who couldn't reach you gets a real reply, in your voice, within 30 seconds.
The moment the call rings out, the caller's number gets a short personalised SMS: "Hi — saw we missed your call. Quick question, then we can get someone over today."
Type of issue, location, preferred time. That's all we ask before we offer a booking.
Once qualified, the conversation gets dropped into your team's inbox so a real CSR finishes the booking.
Most home-service calls today are from mobile numbers. For the rare landline, we detect the carrier and skip the SMS — but it's well under 5% of calls in 2026.
We tap into your phone system's call log (via VoIP integration with RingCentral, Dialpad, Aircall, OpenPhone, etc.) and fire the auto-text within seconds of a ring-out or busy signal.
Yes. The caller initiated contact by phoning you, which establishes a clear basis for a return SMS. We include a STOP footer on every message anyway.
Yes — missed-call recovery is one of the pilot options. We can ship just this layer if you want to test the simplest version first.
Explore how the recovery system applies to neighbouring problems and verticals.
We review your forms, response speed, and follow-up flow the way a homeowner would, then send a short report. No call required.
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